Sales Policy – Netnovas
Effective Date: March 4, 2025
At Netnovas, we strive to provide a smooth and reliable shopping experience. Please review our sales policy to understand our procedures for order processing, shipping, payment, promotions, and more.
1. Order Processing
🕒 Orders are processed within 24-48 hours of placement.
📩 You will receive a confirmation email with order details and estimated delivery time.
⚠️ If any issues arise with your order, our customer service team will notify you promptly.
2. Shipping and Delivery
🚚 We offer multiple shipping options, including:
- Standard shipping: 5-7 business days
- Expedited shipping: 2-3 business days
📦 Shipping costs are calculated at checkout based on your location and selected method.
🔍 A tracking number will be provided once your order is shipped.
3. Payment Methods
💳 We accept the following secure payment options:
✔️ Major credit cards (Visa, MasterCard, American Express)
✔️ Debit cards
✔️ Online payment systems (PayPal)
🔒 All transactions are securely processed to protect your payment information.
4. Sales Tax
📌 Sales tax is applied based on your shipping address and local regulations.
💰 The tax amount will be calculated and displayed at checkout before order completion.
5. Special Offers and Promotions
🎉 We regularly offer promotions, discounts, and special deals.
⚠️ Important notes:
- Promotions are subject to their own terms and conditions.
- Some sale items may not be eligible for returns or exchanges.
6. Product Availability and Pricing
🛍️ All products are subject to availability—inventory is updated regularly.
💲 Prices are displayed in USD and may change without prior notice.
📢 If an item is out of stock, we will contact you for alternatives or issue a refund.
7. Order Modifications and Cancellations
✏️ Need to modify or cancel an order? Contact us ASAP at:
📧 Email: info@netnovas.xyz
📞 Phone: 307-621-0431
⚠️ If your order has already been processed or shipped, changes/cancellations may not be possible.
8. Customer Support
💬 Our dedicated customer service team is here to assist you! Whether you have questions about products, order status, or payments, reach out via:
📧 Email: info@netnovas.xyz
📞 Phone: 307-621-0431
🛍️ Thank you for shopping with Netnovas – Your trusted destination for the latest fashion trends!